At Drapenstyle, operated under Codigocore Innovation, we prioritize creating a reliable and stress-free shopping experience for women’s accessories. Throughout this document, the expressions “we,” “us,” and “our” pertain to Codigocore Innovation, while “you,” “your,” and “user” indicate our respected customers. We recognize that sometimes purchasing decisions may shift, and you might consider withdrawing an order. Below, we have outlined our cancellation procedure for your clarity:
Cancelling Orders Before Dispatch
Customers may cancel their order within 24 hours from the time of purchase or prior to shipment being initiated, whichever condition is met earlier.
To request a cancellation, please reach out to our customer assistance team directly through email.
If the order is eligible, a complete refund will be arranged and transferred to your original payment source within 5–7 business days.
Orders That Have Been Shipped
Once an order has already been shipped, it is not possible to cancel it. Nevertheless, after the delivery is received, you may proceed with a return as outlined in our Return & Refund Policy.
Order Changes
Currently, we do not accommodate modifications to selected items or shipping information once the order is confirmed. If adjustments are required, you must cancel the order (if applicable) and then create a new purchase.
How to Contact for Cancellation
For all cancellation-related inquiries, kindly write to our support staff at: codigocoreinnovation@gmail.com.
We sincerely appreciate your patience and trust in us. If you have any additional questions, feel free to connect with our team anytime.
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